// 01History · Loaded
Every unit’s history before you knock
Make, model, serial, past repairs, and notes — pulled up the moment you accept the job. You walk in already knowing what you’re dealing with.
Industries · Appliance Repair
Appliance repair software that keeps your business humming.
Know the make, model, and history before you knock. Carry the right parts. Diagnose, fix, and invoice in one visit — and get paid on the spot.
★ 4.8·1,200+ home-services pros·No credit card required
// SERVICE CALLJOB #5102
Today · 10:30A · Reyes ResidenceHISTORY LOADED
Whirlpool WRF555SDFZ — French door
Not cooling · 2 prior visits · warranty: expired
// PARTS TO BRING
Evaporator fan motorON TRUCK
Defrost thermostatON TRUCK
Main control boardORDER
● In stock● Needs order// FIRST-VISIT FIX
Built for appliance repair techs
Show up prepared, leave it fixed.
Four capabilities that turn a guessing-game service call into a one-and-done fix.
// 02Parts · Matched
The right parts on the truck
// PARTS
Parts matched to the model on the ticket, checked against truck and warehouse stock — so the first visit is the fix visit, not the diagnosis trip.
// 03Invoice · On-site
Diagnose, fix, and invoice in one visit
// INVOICED
Build the invoice as you work — diagnostic, parts, labor — and collect by card or tap-to-pay before you pack the toolbag. No chasing checks.
// 04Warranty · Tracked
Warranty claims that don’t fall through
// WARRANTY
Manufacturer, extended, and home-warranty claims each tracked through their own process and timeline — so you actually get paid for the work you did.
Want to see invoicing on its own? See Quoting & Invoicing →
Results
What changes when you show up knowing the unit.
Averages across appliance repair businesses after their first year on BossCrew.
// 01First-visit fix
85%
First-visit fix rate
Up from a 60% industry norm. Knowing the unit and carrying the right parts means fewer return trips and happier customers.
// 02Cash flow
1visit
Paid in a single visit
On-site invoicing with card and tap-to-pay. The check is no longer in the mail — it’s already in the account.
// 03Return trips
40%
Fewer return trips
Every avoided second trip is a fuel tank, an hour, and a slot you can sell to the next customer instead.
// GET STARTED14-DAY TRIAL
For shops of 1 to 50 techs
Lift your first-visit fix rate starting this week.
14 days free · No credit card · Cancel anytime
Customer
“
Our first-visit fix rate went from 60% to 85% because we actually know what we’re walking into before we arrive. The return trips that used to eat our margin are basically gone.
LKVerified · Q1 '26
Lisa Kim
Owner · QuickFix Appliance
// CREW SIZE6techsResidential appliance repair across the Columbus metro.
// MIGRATED FROMPaper tickets + memoryPlus a parts truck stocked mostly on guesswork.
// LIVE ON BOSSCREW13moNow also using online booking and on-site invoicing.
Integrations
Connects to the tools your repair business already runs.
Payments, books, maps, parts, and messaging — wired in out of the box. Everything else flows in over webhook.
// INTEGRATIONS-INDEX06 / 25+A-01REALTIME A-02TWO-WAY A-03REALTIME A-04OUTBOUND A-05TWO-WAY A-06INBOUND
Stripe
Take card payments and tap-to-pay on-site, the moment the repair is done.
QuickBooks Online
Repair revenue, parts cost, and tech payroll flow straight into your books.
Google Maps
Live traffic and turn-by-turn navigation built into every service-call route.
Twilio SMS
Appointment windows and "tech en route" texts go out automatically — no thumbs required.
Google Calendar
Service calls and follow-up visits sync to the calendar you already check.
Parts distributors
Distributor catalogs and stock feeds connect over API so model-matched parts are a tap away.
// Don't see yours?
Most appliance repair software and hardware connect via webhook or API.
See all integrations →The whole platform
The fix is one part of running a repair business.
Every piece talks to the same customer record. Add the next one when you're ready.
// 01
Schedule and dispatch the day
See every tech, every service call, and every open slot in one drag-and-drop calendar.
Learn more 01 / 04
// 02Work the job from your phone
A mobile app techs actually want to use, with offline mode for basements and dead zones.
Learn more 02 / 04
// 03Invoice on the spot
Build the invoice as you work, collect by card or tap-to-pay, and send the receipt before you leave.
Learn more 03 / 04
// 04Keep every unit in one place
Appliance models, repair history, photos, and invoices tied to the right customer — for years.
Learn more 04 / 04